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Randolph Haddad

Travel Industry Consultant Randolph Haddad Randolph Haddad

Randolph Haddad started his career in travel in Toledo, Ohio in 1974. For 18 years Randolph produced steady sales growth, handling prominent global companies.
In 1991, he set off on his own, acquiring his own agency – an agency with $3 Million in sales.

Over the next 7 years Randolph expanded his single location into multiple locations in three states and his sales to $30 Million, through acquisitions and organic growth. In 2000, Randolph sold his business to a national travel management company.

He agreed to stay on and became a member of the executive committee and VP of Mergers and Acquisitions, where he was instrumental in acquiring 19 major travel related business during his tenure, and played a major role in the company’s expansion from $250 Million to $500 Million in sales.

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Questions & Answers



Question: hello Mr. haddad where can I do the study for the reservation agent or find an employer who will trained for that course.

Answer: Dear Karlene, My suggestion would be to consider a reservation center for an airline or cruise operation. They will train you and after about a year you will have the basic understanding as to booking airline ,hotels and auto rentals. After which you can apply to companies as American Express or others that would be more interested in you after a year's experience. There are alternatives that can be worked from your home environment if this is acceptable to you. Should tat be of interest, please let me know and I can provide some information to you. Happy Landings!



Question: Hi Mike, I am fairly new to the industry, but am currently having some difficulty with group bookings and multi-stop bookings. Is there a site that I can join or purchase a membership that will give me a booking engine whereby I can book multi stops and more than 4 clients in a group at one time? I am trying to book 17 people in 8 rooms on an all-inclusive to Mexico and another client to Hawaii with stops in San Diego going and San Francisco coming and none of my booking engines will accommodate that. Thank you, Conie Seagle

Answer: Anyone out there want to answer thios one?



Question: Good Afternoon, I have a question for you I am looking to get into a Executive Travel position but I am not having any luck. I have over 10 years of travel industry expereince as well as having extensive domestic and international expereince. I was wondering if you would be so kind as to give me some advice or what my next step will be. Any information you can provide will be greatly appreciated.

Answer: Dear Cquera, It appears you have been , or are presently employed with Pinnacle Airlines. If this is the experience you related to in your question, then it would be good to know what type of executive position you are interested in landing. Figure out what direction - airlines, tour promoter, corporate travel manager, leisure travel manager,convention or group executive, or some position within the Conventions and Visitor's Bureau may have your interest. Attempt to network with the area that most interests you , and then initiate letters to those entities, or people you have met. This will take a long time to develop and find some responses. However, my suggestion would be to connect with the professionals from this site where you found my link. Advise them of the parameters you are willing to accept - do not be too specific as to titles , as the broader the net the more opportunities that could be made available to you. These are professionals and it would be to your greatest benefit to let them do the ground work for you. You can also consider others, but the idea is to let a professional in the business of staffing , and focused on the travel industry, help you land that position. So, you have two options: 1) try to network and market yourself in the areas of interest, or 2) seek professional assistance that will cut your search time , and assist in getting you a position that can be the opportunity you have been looking for to advance your career. I trust this has provided you with a "next step" approach that gets you into the opportunity you have been looking for to advance your career, and as always, Happy Landings!



Question: I have worked in the travel industry for 10yrs. I worked for a tour operator in their Marketing Support dept. but not as an actual travel agent. I am looking for a career opportunity to start as an agent. However, most companies will not or cannot give the time to train me due to economy. They need some who comes with experience. Any advise.

Answer: Dear Connie, The travel business is not what it used to be , however there are a few ways that may "get you in the door": Go to the websites of a number of airlines and cruise operators to see if they have a call center or customer service center in the city - either apply on line , or go to there location and apply. I understand that is not what you are looking to do , but it will at least provide you with a part of the business that will help as you move up in the company, or get enough experience to move closer to your goal in another. Another approach is to look to some of the virtual travel agencies on line. DO YOUR DUE DILIGENCE on these companies as some are professional while others aren't so much. Look for those that may have an opportunity to market their site by providing you with a website linked to their operation where you can market to anyone you meet, but have no ability to make the reservations yourself, similar to what one does on Orbitz. I know of one that will test you to determine your level of experience , and provide you with a website that offers a gradual program of interaction with clients going to your site.As you "test out" from one level to another, more of the booking process will be given to you, and subsequently more commission earned. This is to ensure the level of professionalism is maintained as they are the brand that you will be promoting. Should you wish more information, please write back for details, and as always, Happy Landings.. May you make the best of today. Randy Haddad



Question: Dear Sir, I Shreekesh kumar singh & am working in (Go India Journeys) in India a unit of (Le Passage to India Tour & Travel Pvt) and interested in a career in Travel & Tourism industry in Abroad especially in German or English specking countries . so please tell me how can i get a job in a Tourism sector in (USA). Please tell me.

Answer: Dear Shreekesh My suggestion would be to go to your present employer and find out if there are locations of the company in Europe or the US. If so, then request information regarding the positions. If they do not have locations in other parts of the world, I suggest you go to large tourism companies in your city, provide them with your resume and experiences in the travel and tourism industry, and see what may be available. AMEX may be a good place to start. Also , you may try your government to inquire about positions that would assist them to bring in more tourists into the country. These are a few ideas that may be of some assistance, and I wish you happy hunting,and of course Happy Landings.